旅游英语口语辅导用书

旅游英语口语辅导用书

图书基本信息
出版时间:2011-10
出版社:对外经贸大学出版社
作者:李燕,徐静 主编
页数:152
书名:旅游英语口语辅导用书
封面图片
旅游英语口语辅导用书

内容概要
随着我国旅游事业的飞速发展,旅游市场对旅游服务与管理人才的素质提出了更高的要求,这对旅游英语专业教学是一个严峻的挑战。我们迫切需要培养出既通晓旅游管理专业知识,又具备英语交际能力的旅游服务及管理人才。《旅游英语口语》旨在为全国的旅游市场培养出更多更好的旅游专门人才以满足不断扩大的市场需要。
作为湖北省省级精品课程及2010年国家外语教学指导委员会精品课程《旅游英语》的主干教材、湖北省高等学校省级教学研究项目“基于工作过程导向的高职高专旅游英语课程开发研究”的成果之一,在编写过程中,我们结合中国旅游市场的发展与职业的实际需要,以岗位工作环境为情境,以岗位职业语言为素材,通过对典型工作任务分析确定旅游英语课程的能力培养目标,按照工作过程系统化的原则,根据职业特征及完整思维将学习领域细化为学习情境.以真实的旅游行业服务人员的工作岗位和工作流程序化教学内容,并按照行动导向实施课程教学。在教材中体现“教学内容职业化、课程结构模块化、实际操作标准化、顶岗实习规范化”的高职高专旅游英语教学模式。
本教材共分为十个单元,主要内容包括:邀请来访、准备工作、迎宾服务、入住酒店、会议服务、宴请服务、观光游览、赠送礼品、退房服务、送行。每个单元由“背景知识、热身练习、情景对话、补充阅读、练习、拓展词汇、相关知识、导游考试辅导八个模块组成。每个单元一个主题,侧重听说训练。本教材构思独特,内容新颖,实用性强,使用面广。按照工作过程中活动与知识的关系设计教学内容,突出工作过程在课程框架中的主线地位,按照工作过程的需要宋选择知识,以工作任务为中心整合理论与实践。本书配有对话和听力理解部份的录音及教学辅导用书,可供高职高专及以上水平的旅游英语专业、酒店管理专业及旅游管理专业教学使用,也可作为旅游企业服务与管理从业人员的培训教材。
书籍目录
Unit 1 Invitations邀请客人
Unit 2 Preparations准备工作
Unit 3 Meeting Guests迎宾
Unit 4 Staying in a Hotel入住酒店
Unit 5 Meeting Service会议服务
Unit 6 Banqueting and Catering Services宴请餐饮
Unit 7 Sightseeing观光游览
Unit 8 Shopping购物
Unit 9 Checking Out退房
Unit 10 Farewell送行告别
参考文献

章节摘录
版权页:插图:When
overseas
tourists
TRAVEL
to
us,you
need
to
be
extra
attentive.From
the
moment
theyarrive,your
guests
should
feel
welcome.You
should
be
waiting
at
the
airport
to
greet
your
tourists
when
the
plane
lands,take
them
to
hotel,and
make
sure
they
settle
in
comfortably.The
purpose
of
greeting
is
to
establish
or
maintain
friendly
contact,and
the
purpose
of
manners
isto
make
your
tourists
feel
comfortable.There
is
some
preparation
work
to
do
before
receiving
the
group.You
should
be
familiar
with
the
schedule,call
first
and
reconfirm
when
and
wherethe
group
will
arrive.You
can
ask
the
information
office
at
the
airport
for
actual
arrival
time
ofthe
flight
two
hours
ahead
of
the
schedule.You
should
be
familiar
with
the
group's
tour
leadersand
the
TRAVEL
agency.You
need
get
the
data
of
group
from
the
TRAVEL
agencpreparing
the
tools
such
as
tour
guide
card,microphone,guiding
banner
and
the
like.The
most
important
thing
is
to
take
the
busy
trafficked
situation
into
account,reaching
the
meeting
place
at
least
half
an
hour
ahead
ofthe
schedule
and
wait
for
guests
to
come.There
are
some
activities
for
you
to
do
while
waiting
for
the
guests.It
is
necessary
to
meetthe
bus
driver
in
advance,double-check
the
route,and
sign
the
bill
of
renting
bus.Keep
incontact
with
the
driver
and
check
the
place
where
the
bus
is
parked
and
inform
the
driver
the
itinerary.Make
sure
that
your
tour
bus
call
find
a
place
to
park
close
enough
to
the
terminal
so
that
the
tourists
don’t
have
to
walk
far.Also,you
need
to
get
in
touch
with
the
porters,confirmthe
places
where
the
checked
luggage
will
be
handed
over
and
where
the
luggage
will
b
delivered.It
is
always
essential
for
the
tour
guide
to
be
familiar
with
the
airport
terminal,including
the
lost
luggage
claims.
If
there
is
any
alternation,the
guide
should
read
the
new
schedule
and
the
notice
of
the
alternation
very
carefully.For
example,if
the
timetable
of
flights
has
been
changed,but
theguide
did
not
check
the
new
timetable,and
still
went
to
pick
up
the
group,when
the
group
of
tourists
arrived
at
the
transportation
port,the
local
guide
will
not
be
available.
编辑推荐
《旅游英语口语辅导用书》是全国高等院校基于工作过程的校企合作系列教材之一。


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